Home  |  Disclaimer & Privacy | Site Map | Contact Us

Copyright © Billerica Medical and Health Center 2013. All Rights Reserved.

Home Meet the Staff HealthCare Services Patient Resources Contact & Directions
Tel: 1-978-670-1300
Fax: 1-978-528-2024

Copyright © Billerica Medical and Health Center 2013. All Rights Reserved.

Home  |  Disclaimer & Privacy | Site Map | Contact Us

Design & Maintained by AKJ Consulting © 2013

Financial Policy

Billerica Medical & Health Center's fees are based on standard guidelines implemented by insurances that we participate with and include, but not limited to: consultation, examination, diagnostic, studies, diagnosis and treatment plan. Individuals are responsible regardless of any insurance company's arbitrary determination of usual and customary rates.

Health Insurance & Our Office

Billerica Medical & Health Center participates in most insurance plans. Health insurance is among the most important policies an individual can have. Although there are many similarities among the larger insurance companies, each policy is unique. It is impossible to stay abreast of each patient's policy limitations, exclusions, or changes. It is always a patient's responsibility to know what their insurance policy covers.

If you do not have health insurance, please contact our office and we will gladly assist you.

Insurance Procedures

Any time a patient is issued a new insurance card, it must be presented to the receptionist during his next visit. A new card often includes slight changes to identification or group and policy numbers. If Billerica Medical & Health Center does not record the new information, the wrong insurance company will be billed, causing denial of coverage. You will receive bills directly and be liable for full payment. Please be sure that you have your card with you at all times.

Be sure to call your insurance company directly to ask any questions you may have regarding your insurance policy coverage prior to your visit. The customer service number should be listed on your insurance card.

To avoid unnecessary bills, we request that our patients call their insurance company prior to an appointment and ask if annual or routine physical exams and blood work are covered. Some plans may ask for a code for the visit / procedure. Please provide the code V70.0.

If you find that your policy does not cover a visit, please call our office and ask to speak with the billing manager or the office manager.

Insurance Co-payments

Your insurance may require a co-payment that is at each visit. This is a part of your health insurance contract that Billerica Medical & Health Center is unable to alter, as are deductibles and outstanding balances.

All Payments

Payment is expected at the time of service. Billerica Medical & Health Center accepts cash, checks and credit cards. A payment plan can be arranged through the office manager if needed. A service charge of $10 will be added to your bill if a patient does not provide a necessary co-payment at the time of the visit. A service fee will be charged for checks that are returned due to insufficient funds.

Prescriptions & Medical Refills

Patients are required to make an appointment to obtain a prescription refill. Some medications require additional testing and therefore, periodic office visits. To ensure that you have your medication when you need it, please call the office during regular business hours and ask for the prescription refill line. Please remember that we will need 48 business hours to address all prescription needs.  If pain medication is needed, you must be first examined by either Dr. Joshi or the nurse practitioner. Refills for narcotics cannot be phoned in over the weekend.

Requests for antibiotics will require an examination by a physician in the office. The use of antibiotics will be judicious and monitored. To avoid waiting, please call your pharmacy ahead of time to make sure that your medication is ready.  If you have any questions or concerns regarding medication, please call our office and ask to speak with a nurse.